Somebody nearly bought from you today.
Then they left, and nothing told you why. JourneyLens records available visits to your Shopify store as a journey: what they looked at, what they put in the cart, how far into checkout they got, and the moment it went wrong. Then an AI reads all of it back to you, together with your own product pages, and tells you what to fix first.
Example visit · 25 August
This example shows recorded steps and a checkout error. Consent settings, browser restrictions and connection failures can limit collection.
7-day free trial, then $19 a month. Every feature included, cancel at any time from inside the app. The store setup check is ready the moment you install.
Three things it catches that you would never see otherwise.
Analytics tells you how many people left. JourneyLens tells you why: one visit at a time, then which reason is costing you the most and the setting that fixes it.
Checkout is turning people away and nothing tells you.
A country that falls outside your shipping zones. A payment provider still sitting in test mode. Shopify shows the visitor an error and shows you nothing at all. JourneyLens names the error, counts how many people hit it, how many carried on and bought anyway, and tells you which setting to open.
A product gets opened all day and never sells.
JourneyLens sees which products people look at and walk away from. The AI review then reads selected product facts, including description excerpts, image counts, variants and stock, and tells you what is missing from it.
You do not know which part of the shop is leaking.
Every visit is counted once, at the furthest point it reached: browsing, a product page, the cart, checkout. The largest drop is the one worth fixing first, and on most stores it is not the one you would have guessed.
An AI review grounded in your recorded visits and product facts.
One button, once a day. It reads what your visitors did, how your store is set up, and description excerpts, image counts and stock on selected products they walked away from, then tells you what to change first and where to change it. Suggestions are checked against the supplied figures, but AI can still make mistakes. Review each recommendation before making changes.
From a sample store review
No fast checkout button is available anywhere
Shop Pay, Apple Pay and Google Pay are all switched off, and card number errors were the most common thing visitors hit in checkout. Turn the wallets on: those visitors never type a card number, so the step that is failing disappears for them.
Where to go: Settings → Payments
The Trail Shell Jacket page has nothing on it
No description, no images, six variants, and out of stock right now while still marked on sale. Add a photo and a few lines on fit and fabric, or set it to draft so visitors are not sent to a blank page.
Where to go: Products
One plan. $19 a month.
Everything is included, with a 7-day free trial to see what your own visitors run into before you pay anything. Billed by Shopify on your usual invoice. Change or cancel at any time from inside the app.
- Every visit recorded as a journey, from first page to checkout.
- Checkout errors named and counted, with the setting that fixes each one.
- Where visitors stop, and the money left at checkout.
- A store setup check the moment you install.
- An AI store review once a day.
What JourneyLens never collects.
JourneyLens excludes customer contact and address fields from stored events and removes query strings and checkout tokens from URLs, keeping only the campaign tags on a visitor’s first page. We never ask for access to your orders or your customer records. This is a limit we chose, not a gap we intend to close.
- Who your visitors are. Never a name, an email address or a phone number.
- Your orders and your customer records. JourneyLens does not request access to either.
- The full address of the page that sent a visitor, their IP address, or anything about their device beyond phone, tablet or computer.
- Anything at all once you uninstall. Every record for your store is deleted.